Reduce Custmoer phone calls by using Internet ready Freight tracking Software.
This module helps eliminate time consuming customer phone calls. With assigned usernames and passwords, customers can log in and obtain information regarding their shipments, PODs and account history by simply clicking a button, saving your customer service personnel time to focus on more important tasks.
Shipment tracking software features:
- View all POD signatures
- View detailed account histories
- Email and/or fax invoices and delivery confirmations
- Multiple customer logins setup for single customer accounts
- Make payments
- Email comments to customer service regarding invoices
- Accessible anywhere anytime 24/7